PRIVACY POLICY
INFORMATION WE COLLECT
We collect information that you provide directly to us, including contact details, order information, and any messages sent through our contact forms. Additionally, we automatically collect basic device and usage data when you navigate our site to help ensure a functional and reliable user experience.
HOW WE USE INFORMATION
Information is used to process and fulfill your orders, provide necessary service and support, and maintain the functionality of our site. We also use this data to protect security, comply with legal obligations, and send you communications related to your orders or those you have specifically requested.
PAYMENTS
Your payment data is processed securely by Wix and any connected third-party payment providers. Solid Mass Defense does not intentionally store complete payment-card details on its own servers.
COOKIES & ANALYTICS
We utilize cookies and similar tracking technologies to handle essential site functions, remember user preferences, and gather performance analytics to better understand how visitors interact with our content.
SERVICE PROVIDERS
Information may be shared with trusted vendors—including Wix, payment processors, shipping carriers, and analytics providers—as strictly necessary to operate our business and deliver the services you have requested.
WHEN WE MAY DISCLOSE
We may disclose information when required by law, to respond to valid legal requests, to help prevent fraud, or to protect the security of our services and users. Disclosure may also occur in connection with a business transfer or corporate restructuring.
DATA RETENTION
We retain sensitive information only as long as necessary to provide services, meet our specific legal and accounting obligations, and resolve any outstanding disputes.
DATA SECURITY
We employ reasonable safeguarding measures to help protect your information. However, please be aware that no method of electronic transmission or storage can be guaranteed as completely secure.
YOUR CHOICES
You can manage your communication preferences, including opting out of marketing emails, and use browser settings to control cookies. Note that limiting cookies may affect site functionality.
CHILDREN'S PRIVACY
This site is not directed toward children under 13. Solid Mass Defense does not knowingly collect personal information from children under the age of 13.
THIRD-PARTY LINKS
Our site may link to external websites or services that are not operated by us. We encourage you to review their privacy practices, as we have no control over their policies.
POLICY CHANGES
We may update this privacy policy from time to time to reflect changes in our practices. The 'last updated' date at the bottom of the policy will be adjusted whenever a revision is made.
CONTACT US
If you have any questions about this Privacy Policy or our treatment of your data, please contact our support team.
Last Updated: August 2026